Job Title Trainer-BPO
Category BPO
Location Indore
Company One Point One Solutions Ltd
Description ‍Key Responsibilities:
• Conduct Voice Process training for batches of 20–30 trainees.
• Manage end-to-end training including NHT, PKT, and refresher sessions.
• Execute training metrics such as TNA, TNI, and TTT.
• Prepare and deliver effective training modules using PPT and Excel.
• Maintain training performance reports and ensure continuous improvement.

Eligibility Criteria:
• Minimum Qualification: Graduate in any stream.
• Minimum 1+ year of experience as a Process Trainer in a BPO (Voice Process).
• Excellent verbal communication skills.
• Proficiency in PPT, Excel, and training documentation.
• Familiarity with TNA, TNI, TTT, NHT,
Last Date 0000-00-00 00:00:00
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