Job Title BPO Customer Solutions Specialist
Category BPO
Location Bengaluru
Company Wroots Global
Description Key Responsibilities:
• Handle inbound customer queries in a professional and friendly manner
• Identify and resolve customer complaints by providing timely and effective solutions
• Maintain high levels of customer satisfaction by addressing inquiries promptly
• Meet individual and team performance metrics such as call handling time, issue resolution, and customer satisfaction
• Work collaboratively with team members and cross-functional teams to resolve escalated issues
• Follow company policies, procedures, and quality standards at all times
Salary As per organization norms
Last Date 0000-00-00 00:00:00
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