| Job Title | Service Relationship Manager- Affluent Banking |
|---|---|
| Category | Banking |
| Location | New Delhi, Gurugram |
| Company | indusind.bank |
| Description | Job description Role Details: To deliver premium client experience to all affluent clients mapped and bring continuous improvements in Affluent Client Service parameters. Role Description: Support in managing all Affluent Banking sales and service activities for the assigned location/s. Provide complete and comprehensive information to customers about Bank products, services and ensure best services are provided to them. Analyse and have thorough understanding of clients cash, capital and investment needs. Manage and improve the customer journey to create a superior customer experience. Ensure customer onboarding is seamless and monitor the performance of client accounts and suggest ways to improve returns. Ensure appropriate control framework is in place and operations risk are properly managed within established regulatory guidelines set by the Bank. Ensure branch / lobby meets the audit, compliance regulatory requirements. Drive digital activation for clients. Collaborate with other departments and functions to provide best-in-class products and service offerings to the customer. Manage service delivery and transaction completion within stipulated TAT to prevent customer complaints. Cross-sell to eligible clients to improve product penetration |
| Salary | Not Disclosed |
| Last Date | 2026-01-25 00:00:00 |
| Apply Link | Click Here |
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