| Job Title | Fin crime analyst /compliance |
|---|---|
| Category | Finance |
| Location | Mumbai( Powai ) |
| Company | A Quantum leap consulting Pvt Ltd |
| Description | Client Service Operations Senior Manager In a world of disruption and increasingly complex business challenges, our professionals bring clarity through strong analytical skills and technology driven insights. We embrace diverse backgrounds and global perspectives and foster a collaborative and inclusive work environment. The Client Service Operations team works with internal business units to research curate and collect financial and business data from internal and external publicly available sources. The role involves research data collection analysis and quality control to support governance risk and transparency requirements. The Position This is a mid level supervisory role with growth potential. The candidate should have working knowledge of AML and KYC processes and be proactive analytical and detail oriented. The role requires the ability to work independently and manage tight timelines. Key Responsibilities Operations Management 1 Lead multiple internal and external projects across large accounts manage requirements allocate resources and ensure timely delivery with high quality 2 Act as point of contact for stakeholders with strong domain knowledge of processes and projects 3 Manage project timelines and identify potential risks early 4 Support risk assessment through structured research and investigation 5 Partner with business units for smooth process transitions and operational setup 6 Handle capacity planning and resource estimation in coordination with leadership 7 Define track and report key performance indicators 8 Develop operational dashboards for daily and real time metrics 9 Improve turnaround times through optimized workflows training and automation 10 Improve resource utilization to achieve budgeted hours across service lines Collaboration 11 Promote cross functional and service line collaboration 12 Build strong relationships with peers leadership clients and stakeholders Client Focus 13 Drive customer satisfaction surveys and maintain CSAT score of four point five or above Address low ratings through service recovery actions Team Management 14 Lead team managers analysts and quality control staff by setting clear goals and providing guidance 15 Conduct regular mentoring feedback sessions and performance reviews 16 Maintain team attrition below ten percent annually and highlight early warning signs 17 Improve employee experience and ensure pulse survey scores above eighty percent 18 Ensure governance standards and policy adherence across the team Requirements 1 Degree in Finance Business Administration or Law preferred 2 Fifteen to eighteen years of experience in AML KYC financial crime compliance or risk management with at least eight years in team leadership 3 Knowledge of global regulations including FATF USA Patriot Act EU AML Directives GDPR Asia Pacific AML regulations and FCA 4 Strong communication analytical and problem solving skills 5 Ability to work in a fast paced and ambiguous environment 6 Strong decision making planning and organizational skills 7 Stakeholder and project management expertise 8 Proficiency in MS Excel Word presentations and reporting Preferred Certifications CAMS CKYCA or Globally Certified KYC Specialist |
| Salary | Not Disclosed |
| Last Date | 2026-02-06 00:00:00 |
| Apply Link | Click Here |
© EllipseJob is Proudly Owned by