| Job Title | Chat Support Executive |
|---|---|
| Category | BPO |
| Location | Noida, Lucknow, Gurugram |
| Company | Shining Stars Institution & travels |
| Description | HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR CUSTOMER SUPPORT : Roles And Responsibilities - Resolve customer issues, answering questions, and providing information to ensure a positive customer experience Document customer interactions and outcomes in a clear and concise manner Proactively identify and escalate issues to the appropriate department, as needed Collaborate with internal teams to provide the best possible customer experience Maintain a positive and professional demeanor at all times, even in difficult situations Excellent written and verbal communication skills Strong problem-solving and decision-making skills Ability to work well and handle difficult customer situations with empathy and professionalism. Skills : 1. Excellent Communication Skills 2. Problem-Solving Skills 3. Customer Handling 4. Product Knowledge 5. Time Management Hiring For Noida- Ug/Grad Can apply Fresher can apply SALARY - Upto 3.6 Lpa WORKING DAYS- 5 DAY SHIFT FOR GIRLS ROTATIONAL SHIFT FOR BOYS QUATERLY BONUS -2400 Incentives will be provided based upon performance. INTERVIEW MODE- WALK-IN INTERVIEW ROUNDS- 3 Hiring For Gurgaon- Ug/Grad Can apply Fresher can apply Salary for freshers - Upto 3Lpa Salary For Experience- upto 3.6 LPA WORKING DAYS- 6 ROTATIONAL SHIFT For Boys Day Shift For Girls ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 2700 Incentives will be provided - 4k INTERVIEW MODE- Walk In INTERVIEW ROUNDS- 3 Hiring For Lucknow: Ug/Grad Can apply Fresher can apply Salary - Upto 3 Lpa WORKING DAYS- 6 ROTATIONAL SHIFT For Boys Day Shift For Girls QUARTELY BONUS - 2700 Incentives will be provided based upon performance. INTERVIEW MODE- WALK-IN INTERVIEW ROUNDS- 3 Benefits: 1. Competitive salary and bonuses 2. Health insurance 3. Team-building activities and events 4. Flexible working hours or remote work options 5. Employee recognition and rewards programs 6. Professional development opportunities (training, certification, education assistance) Company Information: 1.Good working environment. 2. Help in gaining leadership 3. Awards and Recognition will be provided by the company 4. Help in gaining opportunities for career growth and advancement 5.Will know about the importance of work-life balance and employee well-being 6. Help in gaining knowledge |
| Salary | 1.75-4 Lacs P.A. |
| Last Date | 2026-02-07 00:00:00 |
| Apply Link | Click Here |
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