| Job Title | International Voice & Chat Process - Blended -Immediate Joiners |
|---|---|
| Category | BPO |
| Location | Hyderabad |
| Company | IntouchCX |
| Description | Job Description: We are hiring Customer Service Representatives (CSR) to join our dynamic operations team in Hyderabad. The ideal candidate will be responsible for delivering exceptional customer support across voice, chat, and email channels while ensuring a positive customer experience . Key Responsibilities: Handle customer queries via voice, chat, and email support Troubleshoot issues related to streaming platforms, mobile applications, and user accounts Assist customers with billing inquiries, subscriptions, and digital ticketing Provide accurate information and empathetic support to customers Ensure adherence to process guidelines and quality standards Eligibility Criteria: Minimum 1 year of experience in customer service (Voice/Non-Voice) Excellent verbal and written communication skills in English Good technical aptitude and familiarity with mobile applications Willingness to work in rotational shifts, including nights and weekends Ability to work in a fast-paced environment Preferred Skills: Experience in international customer support Interest in sports, streaming platforms, or digital media (added advantage) Additional Information: Work location: Hyderabad (Onsite) Rotational shifts and rotational week-offs apply Important Notice: IntouchCX does not charge any fees for recruitment. Candidates are advised to beware of fraudulent calls or messages demanding payment in exchange for job offers. Interested candidates can reach to below recuiter. Divya - 8660530720 |
| Salary | 2.25-3.5 Lacs P.A. |
| Last Date | 2026-02-07 00:00:00 |
| Apply Link | Click Here |
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