| Job Title | AGM - Business Excellence - Healthcare BPO Provider |
|---|---|
| Category | BPO |
| Location | Hyderabad, Telangana |
| Company | InnoQuest Consulting |
| Description | Job description An esteem client of Innoquest Consulting, a BPM service provider in the healthcare industry, is seeking AGM-Business Excellence professionals to be based in Hyderabad. Desired skills and qualification: - Around 10 to 15 years, with approx. 8+ years of BPO experience. - Prior experience in US healthcare BPO (Provider) is necessary. - Experience/Exposure with the latest automation tools would be an added advantage. - Certified Six Sigma Black Belt from reputed institutes/companies like ASQ, ISI, GE, Genpact or similar: with minimum 6 years of experience in the role of Quality at various levels. - PMP or Prince2 or similar Project Management certification would be desirable. - ISO 9001, COPC certifications / experience would be desirable Role &Responsibilities: - Facilitate cross-functional teams to identify and implement process improvements that enhance productivity, reduce waste, and improve quality across the business unit. - Develop and monitor key performance indicators (KPIs) to track the effectiveness of improvement initiatives and identify areas for further enhancement. - Facilitate Kaizen, Lean, or Six Sigma workshops to drive a culture of continuous improvement and empower employees to contribute to efficiency efforts. - Collaborate with department heads and management to align improvement projects with strategic goals - Design and implement standard operating procedures (SOPs) and best practices to ensure consistency and sustainability of improvement efforts. - Analyse complex data sets to identify trends, root causes of inefficiencies, and opportunities for cost reduction. |
| Salary | As per organization norms |
| Last Date | 2026-02-18 00:00:00 |
| Apply Link | Click Here |
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