Job Title Customer Service Representative
Category BPO
Location Bengaluru( Manayata Tech Park, Bellandur, Brookefield, BTM Layout, Marathahalli, Whitefield, Kudlu Gate, Shivaji Nagar, Bommanahalli, Koramangala )
Company Wroots Global
Description Job description
Customer Service Representative - International Voice Process


To schedule an Interview call - HR Pooja (9686492864)


* Requirements:-

- Excellent Communication in English.

- Prior experience in US/UK/Australian voice process.

- Fluent English Communication Skills (verbal & written) must be

clear, confident, and neutral/accent-neutral.

- Freshers & Experienced are welcome to apply!!

- Immediate joiners only.


* Job Description:

As an International Voice Process Associate for a Customer Service Representative domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times.


* Key Responsibilities:

- Handle inbound queries from customers in a professional and

friendly manner.

- Identify and resolve customer complaints by providing timely

solutions.

- Maintain a high level of customer satisfaction by addressing

inquiries promptly.

- Meet individual and team performance metrics, including call

handling time, customer satisfaction, and issue resolution.

- Work collaboratively with cross-functional teams to resolve

escalated issues.



- Work Location: Bangalore


- Shifts: UK Shift & US Shift (5 days work /2 days off)


- Salary- Upto 3.5 to 6LPA


- Immediate Joiners Only!!!!


- Fluent English Communication Skills must be clear & confident.


- Fresher's & Experience are welcome to apply.

2nd March - 7th March , 9.30 AM - 5.30 PM
Wroots Global Pvt.Ltd
Contact - Pooja ( 9686492864 )
Salary 2-3 Lacs P.A.
Last Date 2026-03-07 00:00:00
Apply Link Click Here

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