Job Title Relationship Manager-KCC
Category Banking
Location Gujarat
Company IDFC FIRST Bank
Description Key Responsibilities
Primary Responsibilities
• Increase liabilities by growing balances in accounts of existing KCC customers and capturing a larger share of wallet.
• Monitor account inflows and outflows to proactively identify business opportunities.
• Maintain close contact with customers through mailers and calls, sharing insights on interest rates, exchange rates, and product offerings.
• Generate new sales leads for KCC through referrals, brokers, and other sources.
• Acquire new KCC customers with a strong understanding of credit assessment and financial documentation.
• Leverage expertise in liabilities, foreign exchange, trade finance, delinquency management, and relationship management to grow business volumes.
• Manage the KCC portfolio through continuous monitoring, renewals, retention, and ensuring portfolio hygiene with minimal deferrals and covenant breaches.
• Collaborate with branch banking teams to optimize synergies and work within the broader bank ecosystem.
• Evaluate growth strategies based on competitor analysis and customer feedback.
• Recommend process improvements to enhance service efficiency and quality across the branch network.
• Demonstrate ability in sales planning, promotions, and marketing initiatives.
• Understand financial statements, credit assessment processes, and title/security documentation.
Secondary Responsibilities
• Attract and retain top talent for key roles within the reporting structure.
• Monitor employee productivity, hiring quality, and attrition rates; implement necessary improvements.
• Enable teams to achieve growth targets by providing strategic and operational support.
Salary As per organization norms
Last Date 2026-03-25 00:00:00
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