| Job Title | Team Leader (BPO) |
|---|---|
| Category | BPO |
| Location | Bengaluru |
| Company | Alorica |
| Description | Qualifications • Team leadership and supervisory skills, including performance monitoring, coaching, and mentoring • Analytical skills to assess team performance data and implement actionable improvement plans • Proficiency in customer service processes and best practices in BPO environments • Effective communication, interpersonal, and conflict resolution skills • Time management and organizational skills to handle team schedules, priorities, and deliverables • Experience in fostering team engagement and managing high-performing teams • Strong problem-solving abilities and attention to detail • Proficiency in using BPO-specific software and reporting tools • Bachelor's degree or equivalent experience in a relevant field • Prior experience in a BPO setting, with a proven track record of achieving results |
| Salary | As per organization norms |
| Last Date | 2026-03-27 00:00:00 |
| Apply Link | Click Here |
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