| Job Title | IT Service Owner |
|---|---|
| Category | IT |
| Location | Pune, Bengaluru |
| Company | Siemens |
| Description | We are looking for: IT Service Owner Youll break new ground by: Act as the end-to-end owner of assigned IT services across their full lifecycle (strategy, develop, transition, operation, and improvement, retirement) Define and maintain the service vision, roadmap, and KPIs aligned with business goals. Collaborate with stakeholders to align IT service strategy and roadmap. Ensure services comply with enterprise architecture, security standards, and regulatory requirements. Oversee the service design, technical architecture, and technological interfaces with other platforms, driving innovation Manage the service capacity, budget, risks, security, compliance, and ethics Act as the single point of contact (SPOC) for business stakeholders regarding service-related queries. Define and manage IT features, functionalities, and enhancements, ensuring they meet business goals and user needs Drive day-to-day delivery and operation of IT services, ensuring agreed service levels, service recovery, and business continuity Manage providers, contracts, and service team workforce, and maintain accurate documentation and inventory of IT assets Inspire the service team, gather feedback, resolve conflicts, leverage creativity to devise unique solutions, and improve satisfaction with customers and users Drive continuous service improvement (including productivity improvements like automation and AI) in collaboration with operations, architecture, and business partners. Drive service innovation to meet the evolving needs of the business and keep pace with technological advancements. Provide leadership in changes, enhancements affecting the service; maintain operational stability. Lead multi-functional project teams and ensure effective partnership between IT and business partners. Youre excited to build on your existing expertise, including: 12-15 years of experience in IT Service Management and/or IT Project Management. Strong understanding of ITIL frameworks and project management methodologies (Waterfall, Agile, Hybrid). Proactive, qualitydriven, and resultsoriented approach. Solid knowledge of cloud platforms (Azure, AWS, GCP) depending on the service context. Ability to work collaboratively with engineering, DevOps, and business teams. Strong analytical, interpersonal, and problemsolving capabilities. Superb communication and stakeholdermanagement skills. Ability to manage multiple priorities within a sophisticated, international environment. Experience working with external suppliers and multi-functional teams. Basic understanding of Automation and Agentic AI technologies. Excellent English language skills. Ability to work independently on sophisticated topics as well as collaboratively in a team environment. Ability to work optimally within agile, globally distributed teams. This role is based in Pune / Bangalore, where youll get the chance to work with teams impacting entire cities, countries - and the shape of things to come. |
| Salary | Not mentioned |
| Last Date | 2026-04-02 00:00:00 |
| Apply Link | Click Here |
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