Job Title Customer Success Specialist - Marathi- Penang
Category BPO
Location India
Company TP Conseil
Description Job Description
Are you fluent in Marathi and English

Join our team in Penang and take your career to the next level!

Job Overview:

We are looking for a Marathi-speaking Customer Service Representative to provide excellent customer support via phone, email, and live chat. You will be the first point of contact, ensuring customer satisfaction by resolving inquiries and issues effectively.

Key Responsibilities:

Handle customer queries in Marathi and English (calls, chat, email)
Assist with product/service questions, complaints, and technical issues
Provide accurate information and timely solutions
Document interactions and update systems
Escalate complex issues when needed
Meet performance goals while maintaining high service standards
Qualifications:

Bachelor's Degree (required)
Proficiency in Marathi & English (spoken and written)
Prior experience in customer service, call center, or BPO preferred
Strong communication, problem-solving & interpersonal skills
Willing to work on rotational shifts (including weekends/public holidays)
Must be in, or willing to relocate to, Penang, Malaysia
Why Join Us

Competitive salary and benefits
Professional training and growth opportunities
A multicultural, dynamic work environment
Salary Not Disclosed
Last Date 2026-04-12 00:00:00
Apply Link Click Here