Job Title Technical Support Engineer - BPO/ Call Centre/ Data Centre/ Contact Centre
Category BPO
Location Chennai, India
Company Css Corp
Description Job Description
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.

Responsibilities

Reproduce customer environment and run tests
Manage and address electronic tickets efficiently
Liaise between sales team, customer success team, and customers to properly address customer problems
Troubleshoot and configure software and hardware
Qualifications

2+ years of technical support experience
Customer service oriented
Strong written and verbal and troubleshooting skills
Salary Not Disclosed
Last Date 2026-04-12 00:00:00
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