Job Title Non Voice Process Executive- Email Desk
Category BPO
Location Mumbai Suburban
Company Kotak Life Insurance
Description Job description

Respond to customer queries in a timely and accurate way, via email, Webchat, letters, phone etc

Identify customer needs and service accordingly
Update our internal database with information about technical issues and useful discussions with customers
Co-ordination with other internal teams/departments to provide customer resolution to their query or request
Inform customers about new features and functionalities and Promote digital channels of service
Timely Follow up with customers to ensure their queries and technical issues are resolved
Maintain customer centricity at the core of all transactions
Support a positive work place environment adhering to organizational policies

Excellent in English communications.


Interested candidates kindly share me your updated resume

jasmine.priya@kotak.com


What's app - 9653208202


NOTE- we are hiring only in western line candidates.


Mira Byander till Churchgate and

Salary 1.25-3.5 Lacs P.A.
Last Date 2026-05-13 00:00:00
Apply Link Click Here