Job Title Kotak Mahindra Bank Hiring(Assistant Manager AM) On-Payroll
Category Banking
Location Thane, Navi Mumbai, Mumbai (All Areas)
Company Kotak Mahindra Bank
Description Company: Kotak Mahindra Bank

Job Title: Inbound Officer Kotak 811

Location: Wagle Estate

Payroll: Direct employment with Kotak Mahindra Bank

Job Summary

We are looking for dynamic and customer-focused individuals for the role of Inbound Officer Kotak 811. The role involves handling inbound customer queries while identifying cross-selling opportunities to enhance customer experience and business growth.

Key Responsibilities

Handle inbound customer calls efficiently and professionally
Resolve customer queries related to banking products and services
Deliver high-quality customer service (approx. 75% of role)
Identify and execute cross-selling opportunities (approx. 25% of role)
Maintain call quality and productivity standards (100-150 calls per day)
Achieve individual and team targets
Eligibility Criteria

Education: Graduate (mandatory)
Age Limit: 20 to 30 years
Communication: Excellent spoken English skills
Employment Gap: Not more than 6 months
Compensation & Benefits

CTC: Up to 3,59,000 per annum (based on interview performance)
In-hand Salary:
Approx. 18,000/month (entry level)
Up to 24,000/month (experienced candidates)
Incentives: Up to 5,000 per month
Payroll: Direct employment with Kotak Mahindra Bank
Work Schedule

Shift Timing: Between 8:00 AM 8:00 PM (any 9-hour rotational shift)
Weekly Offs:
First 6 months: 4 rotational offs per month
After confirmation (6 months): 6 rotational offs per month
Location Details

Work location: Wagle Estate, Thane
Submit Your Application!

To schedule your interview, Call or send your CV through WhatsApp

Contacted By: HR Dipti - 8856002219

Note: Immediate Joining!
Salary 2.75-4 Lacs P.A.
Last Date 2026-05-23 00:00:00
Apply Link Click Here