Job Title Customer Support Executive (Chat & Email Process) Gurugram
Category BPO
Location Gurugram
Company Transcom
Description Were Hiring | Chat Support Executive


Are you passionate about customer support and looking for your next opportunity? Join our team as a Chat Support Executive!


Location: [Gurugram]

Work Mode: Work from Office

Working Days: 5 Days Working

Shift Timing: Rotational Shifts

Weekly Offs: Rotational Offs

Cab Facility: Both-side cab available within serviceable radius


Role & Responsibilities:

* Handle customer queries via Chat and Email support

* Provide timely and accurate resolutions to customer concerns

* Deliver excellent customer experience with professional communication

* Maintain quality, productivity, and accuracy standards

* Escalate unresolved issues to the relevant teams when required


Eligibility Criteria:

UG/Graduate candidates

Minimum 6 months of Chat/Email Support experience

Typing Speed: 40 WPM

Accuracy: 95%

Good written and verbal communication skills

Comfortable with rotational shifts

Immediate joiners preferred


Why Join Us?

* 5-day working environment

* Growth-oriented workplace

* Transport facility provided

* Supportive and dynamic team culture


CONTACT PERSON-HR PRIYA 9067235862

priya.parida@transcom.com
Salary 2.25-4.25 Lacs P.A.
Last Date 2026-05-28 00:00:00
Apply Link Click Here