Job Title Freshers Can apply || Chat Support Executive || International Process
Category BPO
Location Kolkata( Salt Lake )
Company Red Hibiscus Info Solutions
Description Job description
CTC: 22000 per month & in hand 19000 per month
Shift: Night Shift
Cab Facility: One-way cab support during odd hours
Weekly Off: 5 days working & 2 Rotational Off per Week


If you have customer service experience, strong communication skills, and a passion for helping customers.


Apply now / WhatsApp your CV on 9547724222


Eligibility Criteria

Minimum 6 months of customer service experience (on paper mandatory)
Good communication skills in English and Hindi
Minimum qualification: 10+2 or above
Comfortable working in rotational shifts
Immediate joiners preferred


Key Responsibilities

Handle customer queries and provide timely resolutions.
Assist customers with concerns related to:
Wrong items received
Delayed deliveries
Damaged products
Refunds and replacements
Order status and general inquiries
Ensure high levels of customer satisfaction through professional and empathetic interactions.
Maintain accurate records of customer interactions and resolutions.
Follow company processes and quality standards while addressing customer concerns.

Why Join Us?

Competitive salary package
Opportunity to work with a leading customer support team
Cab facility during odd working hours
Career growth and development opportunities
Supportive and professional work environment

Salary 2.25-2.5 Lacs P.A.
Last Date 2026-07-14 00:00:00
Apply Link Click Here